Team Leader / Sr. Team Leader / Assistant Manager - BPO Operations
Trove consulting Pvt.Ltd · Bengaluru · onsite · Posted 38d ago
₹3.5L - ₹6.5L PA4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Supervise & lead a team of collection agents ensuring high performance meeting daily/weekly/monthly targets
Conduct regular team meetings one-on-one coaching sessions & performance reviews
BPO experience is mandatory
CTC Upto 5.5 LPA
Must have exp in E commerce Process.
Must have experience with KPI metrics (Attrition, Shrinkage, AHT, CSAT)
if interested call Priya [phone removed]
Regards
[phone removed]
Priya
Conduct regular team meetings one-on-one coaching sessions & performance reviews
BPO experience is mandatory
CTC Upto 5.5 LPA
Required Candidate profile
Graduation is mandatory.Must have exp in E commerce Process.
Must have experience with KPI metrics (Attrition, Shrinkage, AHT, CSAT)
if interested call Priya [phone removed]
Regards
[phone removed]
Priya
Sourced from naukri
Skills
Operations Team leadHinditrainerTeam HandlingCall CenterProcess TrainerTeam Lead OperationsTLattritionshrinkageInternational Call CenterUS ProcessInternational BPOTeam LeadingbpoSLA ManagementAssistant ManagerKRAProcess TrainingAMSix Sigma Quality
About Trove Consulting
Trove consulting Pvt.Ltd
Recruitment
51-200
employees
2015
11 years old
Lucknow
India
₹1.8L PA avg
Avg at Trove Consulting
₹3.5L – ₹6.5L PA
This role
About
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Industries
Recruitment
Employee ratings
10 reviews
3.2/ 5
Culture
2.4
Career growth
1.8
Work-life
2.7
Employees rate it well for
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