Team Leader/Service Specialist

Job Summary

To provide strategic and implementable solutions to our customers as they seek to improve their productivity, quality and uptime. You will achieve this by combination of understanding of customer needs and extensive utilization of your specialized knowledge along with optimizing the available resources.

Reporting to Regional Aftermarket Manager- AIS (Industrial Technique Service).

Responsibilities

• Responsible for providing or coordinating onsite support for tightening products and software solutions
• Work hand in hand with regional service team, divisional service support team and be the customer interphase
• Responsible for all aspects of customer training
• Define and decipher real customer issues, coordinate the resolution using available resources
• Travel on short notice to customer site to meet the requirements
• Inspire, train and motivate the team members in order to ensure high performance

Requirements

• We encourage you to apply even if you don't meet every single requirement. We value diverse experiences and perspectives and are excited to see what you bring to the role.
• Technical knowledge related to tightening solutions, software products and optimization solutions
• At least 4 years experience in service function
• Ability to work a flexible schedule that may vary depending on workload and travel plans
• Strong understanding of electronic, pneumatic and mechanical test equipment
• Engineering in a technical field preferably with electro-mechanical and / or software background or equivalent work experience as noted above

Job Location

Gurgaon, India

You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Contact information

Talent Acquisition Team: Utkarsha Kishor Rajput

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.