FULLTIME
Team Leader - Operations
TP
Not specified · onsite · Posted 21d ago
Sourced from
Undisclosed0–5 yrsfulltimeNot specified
About a minute. You'll make an account on the way through.
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Section · 01
About this role
Roles and Responsibility
- Manage and supervise the operations team to achieve desired results.
- Develop and implement process improvements to increase efficiency and productivity.
- Coordinate with various departments to ensure smooth workflow and resolve operational issues.
- Analyze performance metrics and provide feedback to team members for improvement.
- Ensure compliance with organizational policies and procedures.
- Identify and mitigate risks associated with operational activities.
Job Requirements
- Proven experience in operations management or a related field.
- Strong leadership and communication skills.
- Ability to analyze data and make informed decisions.
- Excellent problem-solving and time management skills.
- Familiarity with operational software and systems.
- Strong attention to detail and ability to multitask.
Sourced from naukri
Section · 02
Skills
Customer ServiceCustomer ExperienceCustomer Supportemployee satisfactionOmni Channelsales targetsTechnical Customer SupportCall CenterOnline ChatoperationsSales