Team Leader - Operations
Startek · Lucknow · onsite · Posted 26d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
At STARTEK, we believe the most important customer engagement is the one that happens next. That's where you come in! We're looking for customer support representatives who are true engagement specialists - skilled at engaging in meaningful interactions that make our clients' customers say Wow!
Responsibilities
- Support customers through live chats and troubleshoot issues with their specific wireless internet products and services.
- Most importantly, you'll have the opportunity to make a difference every day in the lives of our clients' customers.
Skills
- Live chat support
- Customer engagement
- Troubleshooting
- Wireless internet products and services
- Customer support
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ExperienceCustomer EngagementCustomer SupportTroubleshootingorchestrationWirelessOmni ChannelDigital SolutionsBusiness TransformationDigital TransformationoperationsArtificial Intelligence
About Startek
Startek
BPO
19.8k+
employees
2017
9 years old
Mumbai, Maharashtra
India
About
Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.
Industries
BPOBPO/KPOIT Services & Consulting
Employee ratings
9,497 reviews
3.0/ 5
Culture
2.9
Career growth
2.5
Work-life
2.9
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