Team Leader - Operations
Neolotex Business Solutions · Bengaluru · onsite · Posted 45d ago
About a minute. You'll make an account on the way through.
About this role
We are seeking an experienced Team Leader - Operations to manage and guide operational teams within the Enterprise Digitalization domain. The ideal candidate will be responsible for team performance, operational efficiency, reporting, and ensuring timely delivery of business objectives.
- Lead, mentor, and manage a team to achieve operational targets and SLAs
- Monitor daily operations and ensure process adherence and quality standards
- Generate and analyze operational reports (daily, weekly, monthly)
- Track team performance metrics and productivity
- Coordinate with cross-functional teams to ensure smooth workflow
- Identify process gaps and suggest continuous improvement initiatives
- Handle team escalations, attendance, and performance reviews
- Ensure compliance with company policies and client requirements
- Strong team management and leadership skills
- Experience in operations within Enterprise Digitalization or similar domains
- Proficiency in MS Excel and reporting tools
- Ability to generate, analyze, and present reports
- Good communication and stakeholder management skills
- Problem-solving and decision-making abilities
- Graduate / Postgraduate in any discipline
- Minimum 2+ years of experience as a Team Leader or similar role
- Prior experience in managing operational teams is mandatory
- Experience in process improvement or operational excellence
- Exposure to client-facing roles
- Knowledge of performance metrics and SLA management
Experience: 2+ Years in a Team Lead / Supervisory role
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
About Neolotex Business Solutions
Neolotex Business Solutions
Financial Services
51-200
employees
2010
16 years old
Bengaluru
headquarters
₹4.2L PA avg
Avg at Neolotex Business Solutions
About
NeoLotex Business Solutions is an Information Technology company which provides technology solutions to customers, across the globe, spanning a range of verticals. The Company provides software products, IT services and Business Process Outsourcing (BPO) for a variety of industry verticals including Telecom, Insurance, Banking, Capital Markets, Government, Manufacturing and Retail. These solutions and services include Managed IT Services, Application Software Development & Maintenance, Business Intelligence, Document Imaging & Digitization, IT consulting and various Transaction Processing services.
Established in 2010, NeoLotex has its registered office in Bangalore with operations across the country.
Today, NeoLotex is in the path of business expansion with more focus in providing practical and relevant technology products and innovative services to BFSI and Telecomm industry and other Corporate.
NeoLotex is committed to play the role of transformation consultants to it’s customers, propelling the concept of ‘innovate and own’, providing sustainable and predictable quality of service, step changes in productivity and improved control and compliance through the use of process improvements, innovative technologies, analytics, domain knowledge and industry experts.
Industries
Employee ratings
10 reviews
Culture
2.7
Career growth
2.4
Work-life
2.5
Employees rate it well for
Find them on