Team Leader - Operations
TP · Noida · onsite · Posted 57d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Looking for a skilled Team Leader to join our Operations team in an international setting. The ideal candidate will have a strong background in operations management and excellent leadership skills.
Roles and Responsibility - Manage and oversee the daily operations of the team, ensuring efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve exceptional results.
- Collaborate with cross-functional teams to drive business growth and expansion.
- Analyze performance metrics and provide feedback to improve team performance.
- Ensure compliance with company policies and procedures.
- Proven experience in operations management with a minimum of 5 years of experience.
- Strong leadership and management skills, with the ability to motivate and inspire a team.
- Excellent communication and interpersonal skills, enabling effective collaboration with diverse stakeholders.
- Ability to analyze complex data and make informed decisions to drive business outcomes.
- Strong problem-solving and critical thinking skills, with the ability to adapt to changing priorities.
- Experience working in a fast-paced environment with multiple priorities and deadlines.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. Our diverse service locations, including on-site and work-at-home programs, ensure flexibility and broad reach. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Additional Info If you are a motivated and experienced professional looking to join a dynamic team, please apply for this exciting opportunity.
Sourced from naukri
Skills
Customer Experience ManagementCustomer Experiencedaily operationsemployee satisfactionOmni ChanneloperationsOperations ManagementcomplianceCommunication And Interpersonal Skills