Team Leader - Operations
TP · Mumbai · onsite · Posted 56d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Looking for a skilled Team Leader to join our Operations team in an international setting. The ideal candidate will have a strong background in operations management and excellent leadership skills.
Roles and Responsibility - Manage and oversee the daily operations of the team, ensuring efficiency and productivity.
- Develop and implement process improvements to increase quality and reduce costs.
- Lead and motivate a team of professionals to achieve operational excellence.
- Collaborate with cross-functional teams to drive business growth and improvement.
- Analyze operational data to identify trends and areas for improvement.
- Implement and maintain high-quality standards and procedures.
- Proven experience in operations management or a related field.
- Strong leadership and management skills are essential.
- Excellent communication and interpersonal skills are required.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and problem-solving skills are necessary.
- Experience working with international teams is preferred.
Teleperformance is a leading provider of customer experience management, offering premier omnichannel support to top global companies. We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
How to Apply If you are a motivated and experienced professional looking to join a dynamic team, please apply for this exciting opportunity.
Sourced from naukri
Skills
Customer Experience ManagementCustomer Experiencedaily operationsemployee satisfactionOmni ChanneloperationsOperations ManagementCommunication And Interpersonal Skills