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    Job · 12530935

    Startek logo

    Team Leader - Operations

    Startek · Noida · onsite · Posted 64d ago

    Not disclosed5–10 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    STARTEK is looking for Team Leader - Operations to join our dynamic team and embark on a rewarding career journey.

    1. Managing the day-to-day activities of the team.
    2. Motivating the team to achieve organizational goals.
    3. Developing and implementing a timeline to achieve targets.
    4. Delegating tasks to team members.
    5. Conducting training of team members to maximize their potential.
    6. Empowering team members with skills to improve their confidence, product knowledge, and communication skills.
    7. Conducting quarterly performance reviews.
    8. Contributing to the growth of the company through a successful team.
    9. Creating a pleasant working environment that inspires the team

    Sourced from foundit

    Skills

    CX InsightsCustomer Experienceomnichannel orchestrationDigital TransformationArtificial Intelligence

    About Startek

    Startek logo

    Startek

    BPO

    19.8k+

    employees

    2017

    9 years old

    Mumbai, Maharashtra

    India

    About

    Startek is a global provider of customer experience management and business process outsourcing solutions, serving industries such as telecom, healthcare, banking, and retail. The company offers services including customer care, technical support, collections, and back-office operations, leveraging digital technologies and analytics to enhance client engagement. With a strong presence in India and worldwide, Startek focuses on delivering scalable, cost-effective, and high-quality outsourcing solutions. Its operations firmly position it within the BPO & customer experience management industry.

    Industries

    BPOBPO/KPOIT Services & Consulting

    Employee ratings

    9,497 reviews

    3.0/ 5

    Culture

    2.9

    Career growth

    2.5

    Work-life

    2.9

    Employees rate it well for

    Salary1428Senior Management1028Work Environment833Appraisal506Job Security461

    Find them on

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