Team Leader - Inside sales

Job Description

• Measure & monitor people performance for both input metrics & sales targets on a hourly, daily, weekly and monthly basis

• Manage a team of 6-12 agents and ensure compliance on hygiene parameters

• Audit calls to identify improvement areas of the team and work with them to improve probing, pitching, need generation, rapport building, follow ups etc.

• Do training need identification and get it done with the training team

• Speak with prospects, take 2nd voice and convert into sales to set examples

Skill Set / Requirement

• 2+ years of experience in Inside Sales for sales process and managing team

• Qualification - B.Com / M.com / B.Tech / MBA preferred

• Good at objection handling, negotiation & lead management

• Detail oriented with good knowledge of feedback sharing techniques

• Excellent written and verbal communication skills

Job Location : Noida
Reporting to : Manager - Sales
Working Days : 6 days (Mon to Sat)