Team Leader Guest Relations
Hyatt regency · Ludhiana · onsite · Posted 51d ago
Undisclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Manage and supervise the front desk team to ensure exceptional customer service.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Coordinate with other departments to resolve guest complaints and issues.
- Train and mentor team members on best practices and industry standards.
- Monitor and analyze guest feedback to identify areas for improvement.
- Collaborate with the management team to develop and implement business plans.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer Servicecrm softwarecrmguest satisfactionteam managementFront Deskguest complaintsGuest Relationsguest feedback
About Hyatt Regency
Hyatt regency
Hospitality
2.4k+
employees
1980
46 years old
New Delhi, Delhi
India
₹4.2L PA avg
Avg at Hyatt Regency
About
Hyatt Regency focuses on creating spaces for community and connection, operating numerous hotels worldwide while promoting hospitality.
Industries
HospitalityTravel & Tourism / Hospitality
Employee ratings
10 reviews
4.1/ 5
Culture
3.7
Career growth
3.0
Work-life
3.2
Employees rate it well for
Job Security41Overall Company41
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