Team Leader - GGN
Sykes Business Services Of India · Gurugram · onsite · Posted 62d ago
About a minute. You'll make an account on the way through.
About this role
- Team management experience
- communication skills- B2 High/C1 Level
- Minimum of 1 years experience within a contact Centre environment as a Team Manager
- Experience within customer services(Voice process)
- Excellent leadership and communication skills
- Should be comfortable with rotational shifts & Week Offs
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking
- Education
- Graduate
-
Team Leader - Travel Process (Inbound)
Gurgaon (Sector 30)
Travel/Ticketing experience mandatory (Amadeus/GDS/Sabre)
Minimum 1 year TL experience
24/7 shifts | 2 days off
Education : HSC /Grad
Experience : Minimum 1 year of experience as a TL / Customer Service Experience (Inbound)
Background : BPO Experience
Experience Target : Experience in handling team; have managed clients; hands on excel and people management skills
Skills : Good communication skills; Excel knowledge ; People management ; Leadership skills; Quick Learner; Adaptability, handled attrition & shrinkage
Notice Period : Minimum 15 days or immediate
- Team management experience
- communication skills- B2 High/C1 Level
- Minimum of 1 years experience within a contact Centre environment as a Team Manager
- Experience within customer services(Voice process)
- Excellent leadership and communication skills
- Should be comfortable with rotational shifts & Week Offs
- Strong coaching and people-development skills through call listening, quality feedback, etc.
- Ability to deal with demanding customers and escalations
- Energetic and motivating individual
- Creative thinking
- Education
- Graduate
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
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About Sykes Business Services Of India
Sykes Business Services Of India
BPO
30k+
employees
1977
49 years old
Hyderabad / Secunderabad, Telangana
US
₹3.2L PA avg
Avg at Sykes Business Services Of India
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