Team Leader- Front Office (Reservations)

• Manage and supervise the front office team to ensure efficient and effective service delivery.
• Coordinate with various departments to ensure seamless operations and high-quality service.
• Develop and implement strategies to enhance customer satisfaction and loyalty.
• Analyze and resolve complex customer complaints and issues professionally.
• Train and mentor team members to improve their skills and performance.
• Monitor and control expenses to ensure cost-effectiveness and budget adherence.

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