MUMBAI · FULLTIME
Team Leader|Domestic

TP
Mumbai · onsite · Posted 11d ago
Sourced from
Undisclosed1–5 yrsfulltimeMumbai
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Section · 01
About this role
Roles and Responsibility
- Develop and implement effective strategies to achieve business objectives.
- Provide guidance and support to team members to ensure they meet their goals.
- Analyze performance metrics and provide feedback to improve team performance.
- Collaborate with other teams to achieve common goals.
- Identify and mitigate risks to ensure compliance with company policies.
- Foster a culture of continuous learning and development within the team.
Job Requirements
- Proven experience as a Team Lead or in a similar role.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong problem-solving and analytical skills.
- Experience with CRM/IT Enabled Services/BPO industry is preferred.
- Ability to lead and motivate a team to achieve exceptional results.
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Section · 02
Skills
Customer Experience ManagementcrmTeam HandlingCommunication SkillsTeam Leadingbpo