Team Leader - Domestic
TP · Mohali · onsite · Posted 50d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Develop and implement effective strategies to improve team performance and productivity.
- Provide guidance and support to team members, ensuring they have the resources they need to succeed.
- Foster a culture of excellence, encouraging team members to reach their full potential.
- Analyze data and metrics to identify areas for improvement and implement changes.
- Collaborate with other departments to ensure seamless operations and achieve business objectives.
- Lead by example, demonstrating strong integrity and ethical conduct.
Job Requirements
- Proven experience as a Team Leader or in a similar role, with at least 2 years of experience.
- Strong knowledge of CRM/IT Enabled Services/BPO industry trends and practices.
- Excellent communication, interpersonal, and problem-solving skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong analytical and decision-making skills, with attention to detail.
- Experience with team management tools and software, such as performance tracking systems.
Sourced from naukri
Skills
Customer Experience Managementcrmtracking systemsteam managementLeadership Skillsoperations