Team Leader Customer Service GGN
Sykes Business Services Of India · Gurugram · onsite · Posted 21d ago
About a minute. You'll make an account on the way through.
About this role
We are currently hiring for the Team Leader - Operations for a US Travel or Ticketing Voice Process.Job DetailsShift Timings :US Shift.
Working Days. : 5 days a week.
Work mode : Onsite Role
Weekly Off : Rotational Shift 2 Rotational off.
Work Location : Gurgaon Sector
Experience : Minimum 3 Years of mandatory including at least 1 year of Team Leader experience.Communication: Excellent English Communication Skills (verbal and written).Key Responsibilities:Attrition Shrinkage Management.People Management DevelopmentCoaching and PerformanceMetric Control and AdherenceBottom Quartile ManagementProcess and Policy GovernanceClient and Stakeholder ReportingTarget Achievement
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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About Sykes Business Services Of India
Sykes Business Services Of India
BPO
30k+
employees
1977
49 years old
Hyderabad / Secunderabad, Telangana
US
₹3.2L PA avg
Avg at Sykes Business Services Of India
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