Team leader/ Consultant
Pico Express · Bengaluru · onsite · Posted 71d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Ensure Hub opening & closing is done as per operational standards and requirements.
- Supervise the team daily.
- Planning as per available resources and allocating shipment for Manpower and van deliveries.
- Ensure all team members are trained and are aware of operational standards.
- Sorting shipment as per defined routes.
- Create the Runsheet /Pickup sheet and assign daily work.
- Prepare Reports; Check and revert on mails.
- Prepare and share Day End reports.
- Collection of cash, accounting and reconciliation.
- Participate in delivering the shipment/pickup as per operational requirement to the customer when required.
- Take ownership of the team assigned to him in terms of motivation, control attrition, handle grievance, grooming.
- Zero customer escalations, training, coaching as per OKR.
- Adhering & supporting the organization into seamless adoption of new policies & processes.
- Track undelivered shipment in ERP and call customers to identify reasons for non-delivery.
- Track wish masters performance on a real time basis to ensure all deliveries are completed as per plan.
- Provide support to Delivery Executives en route and take necessary actions.
- Ensure unexplained Zero stock variance at the hubs on a daily basis.
- Conduct on field audits/customer feedback visits periodically to check for areas of improvement.
Sourced from naukri
Skills
Delivery Partner CoordinationDispatch ManagementLast Mile Deliverydark store operationsRiderDelivery ExecutiveERPQuick Commerce
About Pico Express
Pico Express
Internet
51-200
employees
2009
17 years old
New York City,New York
United States
₹8.5L PA avg
Avg at Pico Express
About
Pico Express offers innovative logistics and supply chain solutions, focusing on fast and reliable delivery services for B2B and B2C sectors.
Industries
Internet
Employee ratings
10 reviews
3.4/ 5
Culture
3.7
Career growth
3.0
Work-life
3.8
Employees rate it well for
Work Satisfaction37Compensation & Benefits35
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