Team Leader - Client Servicing

Job description

• Managing a team of Client Servicing Executive.

• Achieving Revenue and Renewal targets.

• Developing strategies and setting target.

• Doing meetings and ensuring database is generated through references

• Responsible for retention in team and reducing attrition; if any. Collecting market feedback and provide periodic updates to the management for formulation of policy & strategy.

• Actively driving and ensuring sale target achievement, management of support function and timely work completion of customers.

Desired Candidate

• Minimum 2 years in Sales with 1 year in sales/ support.

• Must possess an Android phone.

• Dotcom experience preferred.

• Excellent sales and negotiation skills

• Good business sense

• Excellent communication and people skills

• Good planning and organisational skills

• The ability to work calmly under pressure

• Meeting Sales Goals, Negotiation, Selling to Customer Needs, Sales Planning, Building Relationships, Managing Processes, Market Knowledge.