Team Leader -3
Taskus · Gurugram · onsite · Posted 28d ago
Undisclosed6–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibility
- Develop and implement effective strategies to drive business growth and improve customer satisfaction.
- Lead and manage a team of professionals, providing guidance and support to ensure success.
- Analyze market trends and competitor activity to identify opportunities for improvement.
- Collaborate with cross-functional teams to achieve business objectives.
- Monitor and control expenses to ensure cost-effectiveness and profitability.
- Foster a culture of continuous learning and development within the team.
Job Requirements
- Proven experience as a Team Leader or similar role in the BPO industry.
- Strong leadership and management skills, with the ability to motivate and inspire teams.
- Excellent communication and interpersonal skills, enabling strong relationships with customers and stakeholders.
- Ability to analyze complex data and make informed decisions to drive business growth.
- Strong problem-solving and conflict resolution skills, with the ability to adapt to changing circumstances.
- Experience with budgeting and expense management, focusing on cost-effectiveness and profitability.
Sourced from naukri
Skills
customer satisfactionLearning And DevelopmentExpense ManagementbpoBudgetingBusiness GrowthCommunication And Interpersonal Skills
About TaskUs
Taskus
BPO
12.2k+
employees
2008
18 years old
New Braunfels, Texas
United States (USA)
About
We exist to empower people to deliver Ridiculously Good innovation to the world’s best companies.
Industries
BPOTelecom
Employee ratings
2,420 reviews
3.0/ 5
Culture
3.1
Career growth
2.5
Work-life
3.0
Employees rate it well for
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