Team Lead

Roles and Responsibilities :

• Lead a team of insurance sales professionals to achieve targets and goals.
• Develop and implement effective strategies to reduce attrition and shrinkage rates.
• Monitor AHT (Average Handle Time) performance and provide coaching to improve customer service quality.
• Ensure timely completion of tasks, meetings, and deadlines while maintaining high levels of productivity.

Job Requirements :

• 4-10 years of experience in insurance sales or related field.
• Proven track record in team handling, leadership, and management.
• Strong understanding of insurance products and services.
• Excellent communication, problem-solving, and analytical skills.