Team Lead

JOB SUMMARY

• Should have strong Knowledge of Store P&L, topline sale, Bad cost management, Store operational knowledge, Understanding of analysis of operational KPIs, ABV, NOB drive, ASQ etc.
• Stock management for both incoming and outgoing stock which includes weekly forecasting and stock ordering/replenishment through SAP system.
• Coordinating with category team & DC for proper ordering, indenting and receiving of stock as per business trend.
• Controlling the Shrink, Damage and Dump as per the norms. Fetch daily reports through SAP system.
• Establish benchmarking of products based on competitor analysis and pricing of the products.
• Merchandizing by coordinating with the merchandizing staff.
• Checking of PIHV/VOIDS Checking / Mrp clean up list print.
• Adhere to the audit compliance /Ethics/ SOP policy of the store.
• Ensuring the store layout and other implementation is according to the planogram.
• Ensure registers and reports are on track on daily basis.
• Drive PD and online sales.
• Checking of commercial activity, float cash, petty cash, Reconciliation, Credit and debit card settlement and cashier shortage is done properly.
• Ensuring store maintenance base on Preventive Maintenance Checklist and Annual Maintenance
• Checklist.
• People management and performance management of the staff through inductions and trainings and controlling attrition.
• Allocating tasks and creating duty rosters for the staff in the store.
• Coordinating with Vendor, stakeholder such as CST Team LPOs, HR and Legal for the smooth operation of the store.
• Managing store team, delegating the task and supervise team with high discipline and as per company standards.
• Reviewing the team and understanding the performance of the team.
• Conduct daily and weekly sales analysis and identifying high and low frequency customers.
• Drive NPS for the store/ Closure of customer complaints / Disha app updation.
• Customer management giving a threshold level of customer experience as defined by the Organization.
• Ensure timely and accurate implementation of both new and existing processes, promotions and
• Marketing offers in the store.

Coordinating with Marketing team and driving BTL activity in the catchment.