Team Lead

Role & responsibilities-

• Processing Returns: Overseeing the systematic receipt, inspection, sorting, and processing of returned items.
• Inventory Management: Updating warehouse inventory records accurately to reflect returned goods and coordinating with warehouse teams regarding storage or restocking.
• Documentation: Ensuring all return orders and associated documentation are correctly managed and processed.
• Stakeholder Coordination: Liaising with various internal departments (e.g., customer support, sales, procurement) and external partners (e.g., vendors, freight forwarders) to resolve return-related issues and ensure smooth operations.
• Process Improvement: Analyzing return data to identify trends, pinpoint process inefficiencies or bottlenecks, and implement strategies to improve the overall return process and reduce return rates.
• Compliance: Ensuring all reverse logistics operations comply with company policies, safety regulations, and legal requirements.

Preferred candidate profile

• Experience: Typically requires a minimum of 1-3 years in logistics, supply chain, or delivery operations.
• Skills: Strong team-handling capabilities, problem-solving skills, and basic proficiency in using logistics or warehouse software for reporting.
• Education: A bachelor's degree is usually required, with a preference for degrees in Supply Chain Management or Logistics.

Interested candidates can also mail your CV in the mail ID mentioned below with a subline "TL-Return Operations"[email removed]