Team Lead

• Strong grasp of BPO metrics, quality frameworks, and workforce management

principles.

• Excellent leadership, communication, and interpersonal skills.
• Proficient in MS Office tools and commonly used BPO software.
• Ability to thrive in a fast-paced and client-focused environment.

Preferred Skills:

• Prior experience managing e-commerce clients.
• Exposure to Domestic BPO operations.
• Strong understanding of customer service delivery and escalation handling.
• Call us on -Punit-[phone removed] or whats app me your resume.