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    Job · 20156232

    IntouchCX logo

    Team Lead

    IntouchCX · Hyderabad · onsite · Posted 19d ago

    Undisclosed2–5 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job description

    Operations Team Lead Customer Service
    Location: Hyderabad
    Shift: Rotational Shifts
    Benefits: Two-way cab facility provided
    We're looking for candidates with:
    Minimum 2+ years of experience as a Team Lead in an International Chat And Email & International Voice Experience

    Sourced from naukri

    Skills

    International Chat ProcessInternationalInternational ProcessInternational Voice ProcessBlended Process

    About IntouchCX

    IntouchCX logo

    IntouchCX

    BPO

    3.3k+

    employees

    2001

    25 years old

    Winnipeg, Manitoba

    Canada

    About

    We have built a culture around our people. By empowering our team members, we exceed your customers' expectations. A win for you is a win for us. Our solutions deliver unmatched customer experiences and actionable insights while leveraging our technology and innovation to improve performance and engagement. We do all this while remaining true to the culture and brand identity of our partners. Our 10 Things are the guiding principles that challenge us to lead with purpose and drive. They inform every team member, of every solution and every goal. As a company and as individuals, we know our ‘why’ and are driven to achieve it every day. It’s what helps us go above and beyond to guide our clients and each other. While we have bold growth goals, we’ll never sacrifice the thing that makes us who we are: our soul. It continues to shape our culture and partnerships. We work in a dynamic, ever-changing environment. We work with purpose and seize opportunities to set new industry standards.

    Industries

    BPOBPO/KPO

    Employees rate it well for

    Senior Management277Salary270Job Security173Work Environment147Work Culture113

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    Team Lead · waiting for your command