Team Lead

Role & responsibilities

• Lead, mentor, and manage a team of Key Account Managers across assigned locations.
• Ensure achievement of seller onboarding, account activation, and business growth targets.
• Monitor daily field activities, productivity, and performance of team members.
• Drive seller acquisition and selection expansion initiatives within the assigned territory.
• Conduct regular market visits along with team members to provide coaching and support.
• Review team performance through daily, weekly, and monthly tracking.
• Build and maintain relationships with key sellers and business partners.
• Identify market opportunities and implement strategies to increase seller engagement.
• Ensure adherence to company processes, policies, and reporting requirements.
• Coordinate with internal stakeholders for issue resolution and operational support.
• Prepare performance reports and present business updates to management.
• Take ownership of territory revenue, productivity, and business objectives.

Preferred candidate profile

• Minimum 3-4 years of experience in Field Sales, Business Development, Account Management, or Team Handling.
• At least 1 year of team management experience preferred.
• Strong leadership and people management skills.
• Experience in seller onboarding, merchant acquisition, B2B sales, or account management.
• Excellent communication, negotiation, and stakeholder management skills.
• Strong understanding of the local market and seller ecosystem.
• Comfortable with extensive field work and market visits.
• Ability to drive team performance and achieve business targets.
• Proficient in MS Excel and reporting.