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    Job · 17734159

    Amazon Robotics logo

    Team Lead

    Amazon Robotics · Not specified · onsite · Posted 36d ago

    Not disclosed1–3 yrsfulltimeSourced fromFoundit

    About a minute. You'll make an account on the way through.

    About this role

    Description

    Amazon – where builders can build! We're looking for a smart, customer-obsessed innovator and owner to join our Operations Team

    Purview of a Team Lead

    Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

    The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.

    Responsibilities include, but are not limited to

    • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
    • Developing and/or referring to performance metrics to drive team performance and business results.
    • Identifying the business impact of trends and making data backed decisions.
    • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
    • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
    • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.

    A day in the life

    Team Lead, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.

    The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.

    Responsibilities include, but are not limited to

    • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
    • Identifying the impact of trends and making data backed decisions.

    Basic Qualifications

    • 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
    • Bachelor's degree
    • Speak, write, and read fluently in English
    • Experience with Microsoft Office products and applications
    • Experience with Excel

    Preferred Qualifications

    • 3+ years of customer-facing environment, warehousing, logistics or manufacturing experience

    Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

    Company - ASSPL - Karnataka - B56

    Job ID: A10469856

    Sourced from foundit

    Skills

    accessmicrosoft officeSQLexcel

    About Amazon Robotics

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