Team Lead

Key Responsibilities

• Lead end-to-end invoice processing activities, including PO, Non-PO, utility, and exception invoices.
• Ensure timely and accurate processing of invoices in line with SLAs and quality standards.
• Manage invoice exception handling, query resolution, and stakeholder escalations.
• Monitor team productivity, backlog, aging, and KPI performance.
• Support vendor statement reconciliations and month-end activities.
• Ensure compliance with internal controls, approval workflows, and audit requirements.
• Collaborate with Finance, Operations, and business stakeholders.
• Drive process standardization, automation initiatives, and continuous improvement.
• Coach and support team members while maintaining operational excellence.

Required Qualifications & Experience

• Graduate in Commerce, Finance, Accounting, or related field.
• 5+ years of Accounts Payable experience with at least 2 years in invoice processing and team leadership.
• Strong understanding of Procure-to-Pay (P2P) processes and AP best practices.
• Hands-on experience with invoice processing, OCR/workflow tools, and ERP systems (SAP, Oracle, Yardi, etc.).
• Shared Services/BPM experience preferred.

Key Skills & Competencies

• Strong AP domain knowledge and invoice processing expertise.
• Excellent analytical and problem-solving skills.
• High attention to detail and accuracy.
• Strong stakeholder management and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ownership, accountability, and decision-making capability.
• Team leadership, coaching, and people management skills.
• Continuous improvement and automation mindset.