Team Lead
Infosys BPM · Chennai · onsite · Posted 47d ago
Undisclosed7–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles & Responsibilities
Required Skills & Qualifications
Experience
57 years of experience in Environment Management, Change Management, or Release Coordination roles
Technical & Tools Expertise
Hands-on experience with ServiceNow (Change, Incident, Request modules)
Working knowledge of JIRA
Hands on experience MS Project
Strong understanding of ITIL processes and best practices
Experience in patch management, release coordination, and environment lifecycle management
Core Competencies
Excellent communication and stakeholder management skills
Strong attention to detail
Ability to manage high-volume coordination activities under tight timelines
Proven capability to handle triage calls and critical production scenarios
Strong problem-solving and decision-making skills
Preferred Qualifications
Exposure to automation tools, scripting, or process automation initiatives
Educational Requirement
Graduate
Preferred Skills
TSO->Cluster 3
Service Line
BPO TSO
Required Skills & Qualifications
Experience
Technical & Tools Expertise
Core Competencies
Preferred Qualifications
Educational Requirement
Graduate
Preferred Skills
TSO->Cluster 3
Service Line
BPO TSO
Sourced from naukri
Skills
AutomationScriptingServicenowAutomation Toolsitil processesProcess automationEnvironment managementPatch ManagementChange ManagementtriageJira AtlassianStakeholder Managementbpo
About Infosys BPM
Infosys BPM
BPO
12.9k+
employees
2002
24 years old
Bangalore/Bengaluru, Karnataka
India
About
Infosys BPM, the business process management subsidiary of Infosys Limited, provides end-to-end transformative Digital BPM services for global enterprises.
Industries
BPOFinancial Services
Employee ratings
12,063 reviews
3.5/ 5
Culture
3.6
Career growth
2.7
Work-life
3.5
Employees rate it well for
Salary2773Work Environment1236Job Security1220Work Culture1197Senior Management830
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