Team Lead

Roles and Responsibilities

• Manage backend operations, ensuring efficient processing of insurance claims and policies.
  
• Supervise team members to achieve targets and maintain high-quality service standards.
  
• Handle customer queries and resolve issues promptly through effective communication skills.
  
• Utilize MS Excel for data analysis, reporting, and record-keeping purposes.
  
• Oversee daily activities to ensure compliance with company policies and procedures.