Team Lead

Job Description – Centre Team Leader (Sales) 

Position: Centre Team Leader – Sales 

Department: Sales 

Location: Mumbai

Experience: 3–5 Years in Sales / Education Sales 

Reporting To: Sales Manager / Centre Head 

Salary : up to 6 lakhs

Job Summary 

We are looking for a Centre Team Leader – Sales to manage and drive sales performance across our Mumabi campus. The candidate will be responsible for team handling, student counselling, lead conversion, conduction generation and achieving centre revenue targets. 

Key Responsibilities 

• Manage and monitor the daily performance of the sales team at the assigned centre. 
• Drive admissions, revenue, conductions and appointment targets. 
• Allocate and monitor leads among team members and ensure timely follow-ups. 
• Conduct regular performance reviews, coaching and feedback sessions with counsellors. 
• Monitor call quality, call volumes, follow-ups and lead conversion ratios. 
• Ensure all CRM activities, student interactions and follow-up notes are updated accurately. 
• Plan and execute strategies to generate maximum student conductions from available leads. 
• Personally handle key/potential students and support the team in closing admissions. 
• Coordinate with college authorities and internal teams for smooth centre operations and student engagement. 
• Ensure proper execution of seminars, counselling sessions, webinars and other student activities. 
• Prepare and share daily, weekly and monthly sales reports within the defined timelines. 
• Identify underperforming team members and implement improvement plans. 
• Ensure adherence to company policies, reporting formats, attendance and discipline. 
• Work closely with the Sales Manager/Centre Head to achieve overall centre targets. 

Key Performance Indicators (KPIs) 

• Monthly Admissions & Revenue 
• Number of Conductions / Counselling Sessions 
• Lead Conversion & Follow-up Ratio 
• Team Call Quality & Call Productivity 
• Appointment Generation 
• Individual & Team Target Achievement 
• CRM Accuracy & Reporting Compliance 
• Student Engagement & Counselling Quality 

Preferred Candidate 

• Experience in education sales, EdTech, college sales or B2C sales will be preferred. 
• Candidates with experience managing a sales team or centre will be given preference. 
• Should be comfortable working from college/education centre locations and travelling between assigned centres when required.