Team Lead

Roles and Responsibilities

• Manage a team of technicians to ensure efficient after-sales service operations.
  
• Handle warranty claims, provide technical services, and resolve customer issues promptly.
  
• Oversee the entire process from receiving complaints to resolving them effectively.
  
• Ensure timely completion of tasks and maintain high levels of quality standards.
  
• Develop strategies to improve team performance and reduce attrition rates.