NOIDA · FULLTIME
Team Lead - Voice Process
Provana
Noida · onsite · Posted 7d ago
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₹5.0L - ₹10.0L PA1–6 yrsfulltimeNoida
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Section · 01
About this role
Overall experience of 5–8 years in customer service operations. Candidates must have mandatory experience in Voice Process along with strong exposure to US-client operations. Minimum 2+ years of proven Team Leader experience.
Resume: [email removed]
Required Candidate profile
Excellent communication skills, strong US-process knowledge, experience in SOP creation and process transition is mandatory. Can join Immediate to 15 daysResume: [email removed]
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Section · 02
Skills
Customer ServiceTeam LeaderCustomer SupportTransition ManagementTransitionTeam Handlingteam managementSop WritingSop PreparationBpo OperationsUs Voice ProcessUS ProcessInternational Voice ProcessTeam Leadingvoice process
Section · Company
About Provana
Provana
BPO
1.2k+
employees
2011
15 years old
Lisle, Illinois
United States (USA)
₹4.4L PA avg
Avg at Provana
₹5L – ₹10L PA
This role
About
Provana provides services as Account Receivable Management Software & KPO Services.
Industries
BPOAnalytics & KPO
Employee ratings
10 reviews
4.0/ 5
Culture
1.5
Career growth
2.0
Work-life
1.7
Employees rate it well for
Company Culture40Overall Company40
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