Team Lead _UK Property & Causality Insurance

Role & responsibilities

As a Team Manager, you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to:

- Establish and maintain communication with clients and/or team members; understand their needs, resolve issues, and meet expectations

- Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line

- Identify the training needs that will equip the staff with fundamental skills and knowledge

- Have a thorough understanding of the various system tools and operational procedures utilized within the program

- Collaborate with stakeholders on a regular basis for changes on promotions and updates

- Conduct all defined and required process compliance and adherence to all team members, partners and third-party providers 

Preferred candidate profile

• Bachelors degree or college diploma.
• Overall 7+ years of UK P&C cross functional Insurance experience with min of 2 years in team management.
• Highly independent, strong work ethic and dynamic individual who thinks creatively and enjoys working in a fast-paced environment.
• Should possess strong presentation and interpersonal skills.