Agent
Jobs
Applied
Tracker
Profile
    1. Jobs for you
    2. Job

    Job · 18741539

    ANZ Banking Group logo

    Team Lead, Recs Business Support

    ANZ Banking Group · Bengaluru · onsite · Posted 31d ago

    Undisclosed2–6 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Job Summary
    The Team Lead, Reconciliations Business Support role is responsible for ensuring timely support to all the stakeholders for TLM Application i.e., Data feed validation, Clearance of Trail difference (TD) Missing Balances (MB), Static data maintenance, User and other related issues for smooth functioning of reconciliations and providing guidance and supervision to the team members. And also assist support manager on work allocation daily activities.
    Banking is changing and we re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you ll be building your future, while helping to build ours.
    Role Type: Permanent. Role Location: Acacia, Manyata Tech Park (Hybrid). Work Hours: Early morning shifts (5:00 AM to 2:00 PM or 6:00 AM to 3:00 PM) and up to 4 consecutive weeks of night shifts twice a year.


    Responsibilities
    • Provide end-to-end support for the TLM Reconciliation Platform , ensuring timely resolution of operational issues and seamless reconciliation processing.
    • Manage and investigate reconciliation exceptions , including Trial Differences (TD), Missing Balances (MB), operator interventions, and data feed issues.
    • Partner closely with Reconciliations, Technology, and Business stakeholders to deliver high-quality support and maintain strong working relationships.
    • Support the onboarding of new reconciliations and contribute to system enhancements, upgrades, testing, and go-live activities within agreed timelines.
    • Lead and guide team members, ensuring adherence to controls, procedures, service standards, and the accuracy of critical processes.
    • Drive continuous improvement initiatives by identifying process efficiencies, strengthening controls, and enhancing operational effectiveness.
    • Prepare and deliver operational reporting, management information, and audit-compliant documentation to support business and regulatory requirements.
    • Foster a collaborative team environment through cross-training, knowledge sharing, workload management, and stakeholder-focused service delivery


    Requirements
    To grow and be successful in this role, you will ideally bring the following:
    • Proven experience supporting TLM RP Application within reconciliation, controls or production support environment.
    • Strong knowledge of TLM Controls, including exception management, operator interventions, Trial Difference (TD) and Missing Balance (MB) investigation and resolution.
    • Solid understanding of reconciliation processes, including Nostro reconciliations, debit and credit accounting entries, and balance validation.
    • Experience supporting system enhancements, testing, onboarding of new reconciliations, and production go-live activities.
    • Advanced Microsoft Excel skills with the ability to analyse data, investigate exceptions, and prepare operational reporting.
    • Demonstrated ability to lead, mentor, and support team members while ensuring adherence to controls, procedures, and service standards.
    • Strong stakeholder management and communication skills, with the ability to collaborate effectively across Operations, Technology, and Business teams.
    • Proven problem-solving skills with a focus on continuous improvement, operational excellence, and delivering outcomes within agreed service levels.
    You re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we d love to hear from you.


    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    workload managementservice deliverystatic dataAccounting EntriesBankingOnboardingCommunication SkillsStakeholder ManagementoperationsmaintenanceAccounting

    About ANZ Banking Group

    ANZ Banking Group logo

    ANZ Banking Group

    Banking

    9.0k+

    employees

    2007

    19 years old

    Bangalore / Bengaluru, Karnataka

    India

    ₹9.5L PA avg

    Avg at ANZ Banking Group

    About

    Providers of personal banking services such as internet banking, bank accounts, credit cards, home loans, personal loans, travel and international, investment, and insurance.

    Industries

    Banking

    Employee ratings

    10 reviews

    3.8/ 5

    Culture

    2.7

    Career growth

    2.6

    Work-life

    4.0

    Employees rate it well for

    Work-Life Balance40Company Culture38

    Find them on

    WebsiteLinkedInAmbitionBox reviews

    Team Lead, Recs Business Support · waiting for your command