Team Lead - Project Manager
Hitachi Energy · Not specified · onsite · Posted 23d ago
Undisclosed15–20 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Responsibilities
- Customer assistance: Ensures the resolution of customer issues (e.g., order, technical, payment) by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Coordinates resolution with After-Sales Service and/or Spare Parts teams.
- Customer requests: Recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling of the request (e.g. production capability and scheduling, resourcing, quotes, price lists, invoice) is in place.
- Customer relations: Proactively informs customers about status based on input and clarifies any questions. Ensures a positive customer experience throughout the entire process.
- Responsible for all the projects assigned for self and team from order booking to dispatch Including but not limited to. Sales order booking /Drawing approvals / manufacturing schedules / Including FAT / Payment / SAP invoicing/Dispatch.
- Responsible for Revenue and collection for allocated region for self and team.
- Living the core values of safety integrity which means taking responsibility for your own actions while caring for your colleagues and the business.
- Bachelors in engineering (Electrical preferable) with 12-15 years of experience or Diploma with 15-20 years of experience.
- Experience in project management / Order management from switch gear / transformers industry.
- Excellent communications / analytical and problem-solving skill with ability to manage multiple tasks
- Experience of handling teams of 3-4 people
- SAP/S4 Hanna
Sourced from naukri
Skills
SAPCustomer Experienceproject managerOrder BookingHugging Face TransformersResourcingProject ManagementOrder ManagementSupply Chain ManagementManufacturingoperationsSalesSales Servicedispatch
About Hitachi Energy
Hitachi Energy
Power
2.5k+
employees
2019
7 years old
Zurich, Switzerland
CH
About
Hitachi Energy focuses on providing innovative solutions to enhance sustainability across power and digital systems, addressing the global push for a carbon-neutral future.
Industries
PowerElectrical Equipment
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