Team Lead - International Payroll

Department: Payroll Operations
Designation: Team Lead International Payroll
Experience: 6- 10 Years
Employment Type: Full-Time

Job Location : Silk board Bangalore

Work from Office

Job Summary

We are looking for an experienced International Payroll Team Lead to manage end-to-end payroll operations across multiple countries. The ideal candidate should have strong expertise in global payroll processing, statutory compliance, payroll reconciliations, client management, and team leadership. The candidate will be responsible for ensuring accurate and timely payroll delivery while maintaining compliance with country-specific labor laws, tax regulations, and payroll policies.

Key Responsibilities

1. International Payroll Operations

• Manage end-to-end payroll processing for multiple countries across regions such as APAC, EMEA, and North America.
• Ensure accurate and timely payroll execution, including salary calculations, deductions, reimbursements, bonuses, and final settlements.
• Review payroll inputs, validate employee master data, and ensure payroll accuracy before processing.
• Manage monthly, biweekly, and other country-specific payroll cycles.
• Oversee payroll adjustments, retroactive payments, off-cycle payroll, and employee exits.

2. Statutory Compliance and Taxation

• Ensure compliance with country-specific payroll regulations, income tax, social security, pension contributions, and other statutory requirements.
• Coordinate year-end payroll activities, tax reconciliations, and statutory reporting.
• Monitor changes in payroll legislation and ensure timely implementation of regulatory updates.
• Coordinate with local payroll vendors, tax consultants, and compliance teams to address country-specific requirements.

3. Team Management and Leadership

• Lead, mentor, and manage a team of payroll professionals.
• Allocate workloads, monitor productivity, and ensure adherence to payroll calendars and service-level agreements (SLAs).
• Conduct payroll reviews, quality checks, and performance evaluations.
• Identify training needs and develop team members' technical and operational capabilities.

4. Client and Stakeholder Management

• Act as the primary point of contact for clients and internal stakeholders for payroll-related matters.
• Manage payroll queries, escalations, and issue resolution within agreed timelines.
• Conduct regular client review meetings and provide payroll reports, dashboards, and operational updates.
• Coordinate with HR, Finance, Benefits, Tax, and IT teams to resolve payroll discrepancies.

5. Payroll Reconciliation and Reporting

• Review payroll registers, variance reports, general ledger (GL) files, and payroll funding reports.
• Perform gross-to-net reconciliations and investigate payroll variances.
• Ensure accurate payroll accounting and timely submission of payroll reports.
• Track payroll KPIs, including accuracy, timeliness, query resolution, and SLA compliance.

6. Process Improvement and Risk Management

• Identify opportunities to automate and streamline payroll processes.
• Implement standard operating procedures (SOPs), internal controls, and payroll audit requirements.
• Support payroll system implementations, upgrades, and process transitions.
• Maintain confidentiality and ensure secure handling of employee payroll and personal data.

Required Skills and Qualifications

• Bachelor's degree in Commerce, Finance, Accounting, Human Resources, or a related field.
• 610 years of experience in payroll operations, with significant exposure to international or multi-country payroll.
• At least 4–5 years of experience in team handling or supervisory responsibilities.
• Strong knowledge of global payroll processing, payroll taxation, statutory compliance, and payroll reconciliations.
• Experience managing payroll operations across multiple countries and time zones.
• Hands-on experience with global payroll platforms and HRMS systems.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent communication, leadership, and client-handling abilities.
• Proficiency in MS Excel, including advanced formulas, pivot tables, and payroll data analysis.

Preferred Qualifications

• Experience working with payroll outsourcing companies, global payroll providers, or multinational organizations.
• Exposure to payroll transitions, implementations, process migrations, and automation initiatives.
• Knowledge of payroll systems such as ADP, Workday, SAP SuccessFactors, Oracle HCM, or other global payroll platforms.
• Experience managing payroll SLAs, KPIs, audits, and client escalations.

Key Performance Indicators (KPIs)

• Payroll accuracy and on-time payroll delivery.
• Compliance with statutory deadlines and payroll calendars.
• SLA adherence and timely resolution of payroll queries.
• Reduction in payroll errors, rework, and escalations.
• Client satisfaction and stakeholder feedback.
• Team productivity and process efficiency.
• Successful implementation of process improvements and automation.

Contact : [phone removed]