Team Lead-Internal Operations

Job Title: Team Lead-Internal Operations
Location: Mohali

Role Summary

The ideal candidate will possess strong communication skills, a solid understanding of Excel, and the ability to manage multiple reporting tasks efficiently. This role requires a professional who is committed and capable of working in a focused environment.

Key Responsibilities:

• Preparation and dissemination of Multiple Reports:
• Prepare, review, and issue the required reports in a timely manner, as per the existing agreed formats while ensuring compliance with company policies.
• These reports include and are not limited to:
• Head count reports
• Attrition reports (Resource and client)
• Biometric reports
• Revenue reports
• Productivity reports
• Staffing reports (incl Billable, non-billable reports)
• Preparation and dissemination of Invoices:
• Prepare, review, and issue the required invoices in a timely manner, while ensuring compliance with company policies and client agreements
• Team management and up-skilling the Team with relevant training
• Communication Skills:
• Exhibit excellent written and verbal communication skills to effectively collaborate with internal teams, clients, and external partners.

Qualifications:

• Proven experience in a similar MIS role for at least 5 to 6 years.
• Proficiency in Excel and Microsoft Office Suite.
• Knowledge of Power BI
• Strong analytical and problem-solving skills.
• High level of accuracy and attention to detail.
• Ability to manage time effectively and prioritize tasks.

Work Environment:

• This is an office based role
• Commitment to maintaining productivity and focus in a structured work setting.