Team Lead - Inside Sales || Job Hai || Infoedge

About Info Edge

InfoEdges mission is to create world-class platforms that transform lives by continuously innovating. Our products and services are built keeping our customers in mind. We always delight our customers by delivering superior value through enhanced offerings on the internet and other platforms. Through our continuous investment across various businesses, especially in cutting-edge technology, machine learning and artificial intelligence (AI), we have built a robust system that constantly increases our predictive powers on customer behaviour, and optimizes and improves our systems. Our various teams tirelessly work together to solve problems, innovate, and create something to empower our customers. At Info Edge, people are our core competitive advantage and we will continue doing all that is needed to attract and retain the best available talent.

About BU: Job Hai

Job Hai is InfoEdge's latest endeavor to create a Digital Ecosystem and Simplify Hiring for Blue Collar Job Seekers and the SMEs & Enterprises who hire them. Our vision is to make Jobs accessible to every Blue Collar worker in a Hyperlocal, Fraud-free environment and help Employers connect with relevant candidates for all grassroot level jobs quickly and seamlessly.

The candidate will be responsible for driving sales performance, ensuring team targets are met and maintaining high levels of motivation within the team.

Key Responsibilities:

• Lead, mentor and supervise a team of 8-10 sales callers to achieve individual and team sales targets
• Monitor team performance, analyze key metrics and publish regular performance reports
• Give regular feedback to team to improve product knowledge, sales techniques and customer handling skills
• Motivate and encourage team members to maintain high energy levels and focus on achieving targets
• Handle escalations and assist team members in resolving customer objections effectively
• Identify areas for process improvement and implement best practices to enhance team productivity

Required Skills & Qualifications:

• Graduate with 5 years of experience in direct sales, with at least 2 years in a team leadership role
• Proven track record of achieving and exceeding sales targets
• Strong leadership and people management skills
• Excellent communication, negotiation and interpersonal skills
• Ability to motivate and drive a sales team
• Ability to analyze data and can pull inference