Team Lead - Escalation
Cygnus · Mumbai · onsite · Posted 29d ago
₹3.5L - ₹8.5L PA3–8 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
The Escalation TL will oversee the resolution of customer escalations received through different channels. This role requires a strong leader with excellent problem-solving skills, also an ability to manage cross-functional teams and complex issues.
Sourced from naukri
Skills
Customer EscalationTeam LeaderComplaint managementTeam Handlingteam managementCrm ToolEscalated queriesEscalation Management
About Cygnus
Cygnus
11-50
employees
Paterson
United States
₹9.2L PA avg
Avg at Cygnus
₹3.5L – ₹8.5L PA
This role
About
Leading company into loans
Industries
Advertising / PR / Events
Employee ratings
10 reviews
4.6/ 5
Culture
3.8
Career growth
4.0
Work-life
4.1
Employees rate it well for
Work-Life Balance49Job Security47
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