Team Lead cum Career Counselor

Role & responsibilities

• Lead and manage the Career Counselling team and monitor daily performance.
• Counsel students and understand their career goals, educational background, and requirements.
• Recommend suitable IT courses and career paths based on student profiles.
• Manage leads and ensure timely follow-ups and admission conversions.
• Achieve individual and team admission targets.
• Train and guide counsellors to improve counselling and conversion performance.
• Monitor CRM updates, lead status, follow-ups, and daily activity reports.
• Handle student/parent queries, objections, and negotiations effectively.
• Coordinate with Training, Placement, and Management teams for student requirements.
• Track team performance and prepare daily/weekly/monthly reports.
• Develop strong relationships with students and ensure a positive counselling experience.
• Identify opportunities to improve lead conversion and overall team productivity.

Preferred candidate profile

• Experience: 2 to 5 years in Career Counselling, Education Sales, Admissions, or a similar role.
• Education: Any Graduate.
• Strong experience in team handling and student counselling.
• Excellent communication, convincing, negotiation, and leadership skills.
• Good knowledge of IT courses and career opportunities.
• Strong lead conversion, follow-up, and target-achievement skills.
• Ability to manage CRM, reports, and team performance.
• Target-oriented, proactive, and result-driven approach.