Team Lead - CS, OM

• Manage and supervise a team of customer service representatives to ensure excellent customer service.


• Develop and implement process improvements to increase efficiency and productivity.


• Collaborate with other departments to resolve customer complaints and issues.


• Analyze customer feedback and suggest changes to improve customer experience.


• Train and coach team members to enhance their skills and knowledge.


• Monitor and report on key performance indicators to measure team effectiveness.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.