Team Lead-Collections

Roles and Responsibilities

• Manage a team responsible for collections
  
• Oversee the entire collection process, including write-off management and debt recovery.
  
• Ensure compliance with Dra certification requirements for tele-collection activities.
  
• Monitor and analyze performance metrics to identify areas of improvement in collections processes.
  
• Develop strategies to optimize collection efficiency and reduce delinquencies.
  
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