Team Lead- Call Centre
Sight Avenue · Gurugram · onsite · Posted 30d ago
Undisclosed5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Manage, supervise, and motivate a team of Call Centre Executives.
Allocate daily/weekly targets and monitor individual and team performance.
Monitor inbound and outbound calls to ensure quality and adherence to processes.
Call:[phone removed]
Allocate daily/weekly targets and monitor individual and team performance.
Monitor inbound and outbound calls to ensure quality and adherence to processes.
Call:[phone removed]
Sourced from naukri
Skills
Team CoordinationTeam HandlingTarget AchievementTeam Motivationteam managementLeadership SkillsStrong Interpersonal Skills