Team Lead / Assistant Manager - Facilities

Job Summary

We are looking for a detail-oriented, proactive, and self-driven Business Operations & Facilities Assistant Manager to serve for Facilities and Cafeteria Management. This position shall report into the Business Operations Director based in Gurgaon and this role will be responsible for ensuring seamless day-to-day facilities management and cafeteria operations. The ideal candidate must be organized, proactive and team player.

In This Role, You Will

• Facilities Management: Maintain a safe, secure, and efficient workplace environment throughout the shift.
• Facilities Management: Ensure high standards of office cleanliness and hygiene at all times.
• Facilities Management: Supervise and manage housekeeping staff effectively to ensure smooth operations.
• Facilities Management: Ensure washrooms remain clean, hygienic, and adequately stocked with toiletries.
• Facilities Management: Maintain accurate inventory control of consumables and washroom supplies.
• Cafeteria Management: Curate a diverse and non-repetitive food menu to enhance employee satisfaction.
• Cafeteria Management: Ensure MG calculations are as close as possible to actual consumption.
• Cafeteria Management: Strengthen food safety standards and ensure compliance at all times.
• Cafeteria Management: Focus on quality assurance, wastage control, and cost optimization.
• Cafeteria Management: Deliver a high-quality dining experience that drives employee satisfaction.
• Cafeteria Management: Collect detailed employee feedback and prepare summary reports, including trend analysis on food MG versus actual consumption.
• Cafeteria Management: Introduce new ideas and initiatives to continuously improve the overall customer experience.
• Event Management: Partner with stakeholders to plan and execute successful events in line with company standards, objectives, requirements, and budgets, including space planning, food, and decor.
• Event Management: Manage employee engagement activities and events to promote a collaborative and cohesive work environment.
• Event Management: Plan and coordinate special food festivals and celebrations such as Republic Day, Holi, Summer Specials, Independence Day, Diwali, and Christmas.
• Team Management: Define KRAs for all team members with clear accountability and expectations.
• Team Management: Conduct periodic performance evaluations to track progress and development.
• Team Management: Hold regular one-on-one meetings to provide guidance and support.
• Team Management: Establish a structured feedback mechanism to encourage continuous improvement.
• Team Management: Maintain proper tracking and documentation of each team member's performance.
• General: Manage end-to-end coordination with empaneled cafeteria vendor(s) for serving meals/food at office cafeteria.
• General: Managing housekeeping, soft services and general administration.
• General: Support procurement activities such as invoice collection, verification, submission, and follow-ups to ensure timely payment processing.
• General: Conduct regular facility inspections to monitor the quality of services and escalate recurring issues to the Head of Administration.
• General: Maintain accurate inventory of office supplies and consumables, monitor stock levels, and initiate procurement requests in a timely manner. Ensure compliance and adherence to organizational policies and processes.
• General: Coordinate office decoration and arrangements for special events and occasions.

Heres What You Need

• Bachelor's degree in any discipline.
• 8-10 years of experience in facilities management, cafeteria management, administration, or a similar role, preferably in a corporate or tech environment.
• Strong vendor management and coordination skills.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.