Team Lead - AR

5+ years of experience in US Healthcare Revenue Cycle Management (RCM)
Minimum 2+ years of experience in a Team Lead role
Proven experience handling teams of 30+ associates
Strong expertise in AR operations, denial management, and team performance optimization

Key Responsibilities:

• Lead and manage AR teams, ensuring client SLAs and operational targets are achieved
  • Conduct quality assurance reviews and monitor team performance
  • Handle client escalations and drive process improvements
  • Coach, mentor, and develop team members
  • Analyze operational metrics and implement corrective actions

Requirements:

• Bachelors degree in Healthcare, Life Sciences, Business Administration, or a related field
  • Strong understanding of AR processes, payer guidelines, and HIPAA compliance
  • Proficiency in AR software, MS Excel, and reporting tools
  • Excellent leadership, communication, and stakeholder management skills