Team Lead – AI Operations

Creating Peace of Mind by Pioneering Safety and Security

At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. 

Additionally, Allegion is proud to be recognized with the 2026 Gallup Exceptional Workplace Award (GEWA) for the third consecutive year, earning distinction in both the employee engagement and strengths categories. This year, Allegion also received Gallup’s With Distinction honor — a designation reserved for a select group of organizations that go above and beyond in building exceptional workplace cultures. What you’ll do

Team Leadership • Lead and mentor Data Scientists and AI Engineers •  Conduct performance reviews and create development plans • Foster innovation and technical excellence culture • Recruit and onboard team members

Technical Strategy & Delivery • Define technical roadmaps for AI initiatives • Oversee AI platform reliability, scalability, and observability • Govern responsible deployment and operations of generative AI services in production • Manage cloud-based AI infrastructure (Azure OpenAI, AKS, Azure ML) including cost governance, scaling, and security posture

Collaboration & Project Management • Partner with Global Data & AI teams • Collaborate with business stakeholders and cross-functional teams • Oversee multiple concurrent projects from concept to production • Implement agile methodologies for diverse project types

Innovation & Technology • Stay current with AI platform trends: agentic systems, LLMOps, responsible AI governance, and cloud-native AI services

What we are looking for Leadership & People Development • Experience in Senior-level role mentoring and guiding either Software Engineers, Data Scientists and AI Engineers • Strong passion for team building, talent development, and creating collaborative environments • Experience designing technical solutions and establishing project plans to accomplish technical plans • Outstanding communication skills with technical and non-technical stakeholders

Technical Leadership

• 8+ years in cloud platform engineering, AI/ML Ops, or infrastructure for AI workloads • Experience leading teams delivering AI/ML platforms and cloud-native solutions • Hands-on experience building solutions with generative AI technologies

Experience 8 to 12 Years

Required Skills:

• Hands-on cloud platform engineering experience in Microsoft Azure (Azure required — AKS, Azure ML, Azure OpenAI, AI Foundry)
• Production-grade Kubernetes platform engineering experience (AKS (Preferred) or GKE or other managed Kubernetes platforms)
• Expertise in Kubernetes cluster operations (networking, ingress, autoscaling, upgrades, troubleshooting, security policies, RBAC)
• Containerization experience using Docker and orchestration best practices
• Experience designing scalable, resilient cloud architectures (high availability, scalability, resiliency, cost optimization)
• Experience designing secure network architectures (VNets, subnets, NSGs, private endpoints, load balancers, DNS)
• CI/CD for platform and AI/ML workloads (Azure DevOps, GitHub Actions)
• Infrastructure as Code — Terraform (Preferred)/Bicep
• Secret management and identity — Azure Key Vault, Workload Identity / Managed Identities, HashiVault (Optional)
• Monitoring and observability for platform and AI services (Azure Monitor, App Insights, ELK Stack, Prometheus)

Preferred Skills (Nice to have but not mandatory)

• Application Development & Data Platforms -Generative AI and prompt engineering (RAG pipelines, LLM orchestration)
• Big data technologies (Azure Synapse, Spark, Databricks)
• Familiarity with API-driven architectures and SQL/NoSQL data stores
• Multi-cloud exposure (GCP, AWS)
• Experience building internal developer platforms / self-service platforms

Education Bachelor’s degree in computer science, Data Science, or a related STEM discipline is required.

We Celebrate Who We Are!  Allegion is committed to building and maintaining a diverse and inclusive workplace.  Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do.   We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team .

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