Team Coordinator People Operations

Main Objective of the Position

Coordinate and lead the processes and teams of HR Connect, HR Payments, and Total Rewards with scope in Brazil and Americas in the case of Recognition Programs, while supporting, guiding, and empowering their development to contribute to the achievement of expected results.

Main Tasks

• Understand the end-to-end process, the impact of your area and others.

• Supports the Manager to lead the team.

• Supervise and ensure the provision of services with high quality standards, through monitoring the management indicators defined for the team.

• Maintain and manage internal knowledge, ensuring updated documentation, knowledge transfer and training management for new employees.

• Identify knowledge gaps, training needs and workload balance within the team, recommending changes in search of greater well-being and efficiency.

• Support in the formulation of team objectives

• Actively provide feedback to contribute to employee development and evaluation.

• Gather needs and contribute with own ideas for continuous improvement and digitalization.

• Represent the team in the relationship with stakeholders (e.g., customers, legal entities, global communities, other areas of HRS and the Hub)

• Coordinate administrative and team building tasks (e.g., vacations and other absences, backup plans and general communications, monthly meetings, and offsite activities, among others)

Responsibilities of the Position

• Leadership position: yes

• Responsibility of decision making: (in general) makes decisions immediately, high level of autonomy, (at times) makes decisions together with the leader.

Minimum Education and Qualification Requirements for the Position • Education: Graduate of university programs related to Human Resources, Labor Relations, Business Administration, or similar fields. Postgraduate or Master's degree in the same areas is a plus.

• Working Experience: 5-8 years of work experience in the field of human resources or a related area, and 1-3 years in leadership positions.

• Language skills: Advanced in English

• Technical Skills: Advanced in Microsoft Office and SAP R/3

• Soft Skills: Effective communication, planning and prioritization, dealing with different stakeholders, develop self and others, customer Focus, capable of focused and ensured on time-in full services delivery.