Teacher Success Executive
Connect2Learn · Kolkata · onsite · Posted 29d ago
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About this role
About Us
Connect2Learn is a fast-growing global EdTech platform dedicated to delivering high-quality, personalized learning experiences across academic and non-academic disciplines.
Through live 1:1 sessions, customized lesson plans, and student-focused learning approaches, we connect students with passionate and qualified educators from around the world.
Role Overview
As a Teacher Operations Executive, you will play a key role in managing and supporting our educator network. You will be responsible for teacher onboarding, scheduling, session coordination, attendance, performance tracking, and day-to-day operational support.
This role is ideal for individuals who are organized, proactive, detail-oriented, and strong in communication, with an interest in working closely with teachers and internal teams.
Key Responsibilities
• Coordinate teacher onboarding, documentation, and training processes
• Manage teacher schedules and coordinate class/session requirements
• Ensure teachers are prepared and available for scheduled sessions
• Monitor teacher attendance, punctuality, and session adherence
• Coordinate with teachers regarding schedule changes, replacements, and operational requirements
• Handle and resolve day-to-day teacher queries and operational concerns
• Monitor class quality, session completion, and teacher performance indicators
• Maintain accurate teacher records, attendance, and operational data
• Coordinate with Academic, Customer Success, Sales, and Operations teams
• Follow up with teachers regarding pending tasks, updates, and process requirements
• Ensure adherence to internal processes, policies, and service standards
• Prepare regular reports and updates related to teacher operations
Requirements
• Freshers and experienced candidates can apply
• Strong verbal and written communication skills
• Excellent coordination and organizational abilities
• Good problem-solving and multitasking skills
• Comfortable working with MS Excel/Google Sheets and basic CRM or operational tools
• Ability to work in a fast-paced and target-driven environment
• Strong attention to detail and ownership of responsibilities
• Prior experience in EdTech, Teacher Operations, Academic Operations, or Customer/People Operations is preferred
Perks & Benefits
Competitive salary with performance-based incentives
Career growth and learning opportunities
Hands-on experience in EdTech & Teacher Operations
Exposure to a global educator network
Supportive and energetic work culture
Opportunity to grow within a fast-growing EdTech organization
Location: Kolkata | On-site
Shift: Day Shift | 09:00 AM – 06:00 PM
Employment Type: Full-Time
Selection Process
Shortlisted candidates will receive a quick introductory call from our recruitment team, followed by the next stages of the selection process.
Connect2Learn is a fast-growing global EdTech platform dedicated to delivering high-quality, personalized learning experiences across academic and non-academic disciplines.
Through live 1:1 sessions, customized lesson plans, and student-focused learning approaches, we connect students with passionate and qualified educators from around the world.
Role Overview
As a Teacher Operations Executive, you will play a key role in managing and supporting our educator network. You will be responsible for teacher onboarding, scheduling, session coordination, attendance, performance tracking, and day-to-day operational support.
This role is ideal for individuals who are organized, proactive, detail-oriented, and strong in communication, with an interest in working closely with teachers and internal teams.
Key Responsibilities
• Coordinate teacher onboarding, documentation, and training processes
• Manage teacher schedules and coordinate class/session requirements
• Ensure teachers are prepared and available for scheduled sessions
• Monitor teacher attendance, punctuality, and session adherence
• Coordinate with teachers regarding schedule changes, replacements, and operational requirements
• Handle and resolve day-to-day teacher queries and operational concerns
• Monitor class quality, session completion, and teacher performance indicators
• Maintain accurate teacher records, attendance, and operational data
• Coordinate with Academic, Customer Success, Sales, and Operations teams
• Follow up with teachers regarding pending tasks, updates, and process requirements
• Ensure adherence to internal processes, policies, and service standards
• Prepare regular reports and updates related to teacher operations
Requirements
• Freshers and experienced candidates can apply
• Strong verbal and written communication skills
• Excellent coordination and organizational abilities
• Good problem-solving and multitasking skills
• Comfortable working with MS Excel/Google Sheets and basic CRM or operational tools
• Ability to work in a fast-paced and target-driven environment
• Strong attention to detail and ownership of responsibilities
• Prior experience in EdTech, Teacher Operations, Academic Operations, or Customer/People Operations is preferred
Perks & Benefits
Competitive salary with performance-based incentives
Career growth and learning opportunities
Hands-on experience in EdTech & Teacher Operations
Exposure to a global educator network
Supportive and energetic work culture
Opportunity to grow within a fast-growing EdTech organization
Location: Kolkata | On-site
Shift: Day Shift | 09:00 AM – 06:00 PM
Employment Type: Full-Time
Selection Process
Shortlisted candidates will receive a quick introductory call from our recruitment team, followed by the next stages of the selection process.
Sourced from foundit
Skills
basic CRM or operational toolsGoogle Sheetsexcel
About Connect2Learn
Connect2Learn
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