Teacher Operation Executive

About Us

Connect2Learn is a fast-growing global EdTech platform dedicated to delivering high-quality, personalized learning experiences across academic and non-academic disciplines.

Through live 1:1 sessions, customized lesson plans, and student-focused learning approaches, we connect students with passionate and qualified educators from around the world.

Role Overview

As a Teacher Operation Executive, you will play a key role in managing and supporting our educator network. You will be responsible for teacher onboarding, scheduling, session coordination, attendance, performance tracking, and day-to-day operational support.

This role is ideal for individuals who are organized, proactive, detail-oriented, and strong in communication, with an interest in working closely with teachers and internal teams.

Key Responsibilities

• Coordinate teacher onboarding, documentation, and training processes

• Manage teacher schedules and coordinate class/session requirements

• Ensure teachers are prepared and available for scheduled sessions

• Monitor teacher attendance, punctuality, and session adherence

• Coordinate with teachers regarding schedule changes, replacements, and operational requirements

• Handle and resolve day-to-day teacher queries and operational concerns

• Monitor class quality, session completion, and teacher performance indicators

• Maintain accurate teacher records, attendance, and operational data

• Coordinate with Academic, Customer Success, Sales, and Operations teams

• Follow up with teachers regarding pending tasks, updates, and process requirements

• Ensure adherence to internal processes, policies, and service standards

• Prepare regular reports and updates related to teacher operations

Requirements

• Freshers and experienced candidates can apply

• Strong verbal and written communication skills

• Excellent coordination and organizational abilities

• Good problem-solving and multitasking skills

• Comfortable working with MS Excel/Google Sheets and basic CRM or operational tools

• Ability to work in a fast-paced and target-driven environment

• Strong attention to detail and ownership of responsibilities

• Prior experience in EdTech, Teacher Operations, Academic Operations, or Customer/People Operations is preferred

Perks & Benefits

Competitive salary with performance-based incentives

Career growth and learning opportunities

Hands-on experience in EdTech & Teacher Operations

Exposure to a global educator network

Supportive and energetic work culture

Opportunity to grow within a fast-growing EdTech organization

Location: Kolkata | On-site

Shift: Day Shift | 09:00 AM – 06:00 PM

Employment Type: Full-Time

Selection Process

Shortlisted candidates will receive a quick introductory call from our recruitment team, followed by the next stages of the selection process.