Tcs is hiring For Hardware Asset Management in Chennai on 26th Sep 26

Hardware Asset Management (HAM) Specialist

Location: Chennai
Experience: 5-7 Years

Key Responsibilities:

• Manage the end-to-end lifecycle of IT hardware assets including laptops, desktops, peripherals, procurement, deployment, maintenance, refresh, and disposal.
• Maintain accurate asset inventory records using ServiceNow and ensure proper asset tagging and tracking.
• Track asset allocation, ownership, location, and status from onboarding to decommissioning.
• Conduct periodic asset audits and reconcile physical inventory with system records.
• Ensure compliance with IT asset management policies, security standards, and audit requirements.
• Coordinate with security teams to manage lost, stolen, or non-compliant devices.
• Work with vendors and procurement teams for hardware ordering, returns, warranty tracking, and SLA management.
• Support onboarding, offboarding, and MACD (Moves, Adds, Changes, and Decommissioning) activities.
• Prepare reports on asset utilization, inventory accuracy, compliance, aging assets, and costs.
• Maintain SOPs, process documentation, and support continuous improvement initiatives.

Required Skills:

• Hands on experience in Hardware Asset Management (HAM) or IT Asset Management.
• Hands-on experience with ServiceNow Asset Management.
• Strong understanding of asset lifecycle management, inventory control, audits, and compliance.
• Experience in vendor management, procurement coordination, warranty, and SLA tracking.
• Good analytical, reporting, and stakeholder management skills.
• Excellent communication and documentation skills.

Preferred Skills: ITIL knowledge/certification and experience in enterprise EUC environments.