TCS IS HIRING FOR EUC _ Portfolio Manager

Location-Noida/Gurgaon

Exp-10-15 yrs

Skill-EUC _ Portfolio Manager

Responsibilities

• Good understanding of ITIL processes
• Able to handle Major Incident management
• Handle team of more than 50 plus associates
• Customer Management
• Good English communication skills both written and verbal
• Exp in creating new solutions and proposals for customers in EUC domain
• Hands on experience in Scripting tools like Python, PowerShell etc
• Good-to-Have
• Understanding of customer SLA and KPI
• Understanding of application packaging and imaging
• Good knowledge and experience of EUC tools like SCCM, Intune, O365 etc.
• Good understanding of ITIL processes
• Able to handle Major Incident management
• Good English communication skills both written and verbal
• Understanding of customer SLA and KPI
• Understanding of application packaging and imaging